FAQ
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
At Wow Comix, we strive to provide our valued customers with a seamless and efficient shopping experience.
Dispatch Time: All orders will be dispatched within 48 hours of receiving your purchase confirmation. Our dedicated team works diligently to process and prepare your items for shipment promptly.
Shipping Method: For orders within the UK, we utilize Royal Mail's 2nd Class service as our standard shipping method. This reliable service aims to deliver your items within a reasonable timeframe and keep the shipping cost down, allowing you to enjoy your comic book treasures at a great price. Most standard sized comics are delivered with a bag and board, and even when this is not possible, all items are securely and professionally packaged regardless of size.
Faster Shipping and Tracking: We understand that some customers may require faster delivery or wish to track their orders. If you would like to arrange expedited shipping or request tracking numbers for your order, we encourage you to contact our customer support team. They will be more than happy to assist you and provide further details regarding alternative shipping options.
Please note that additional charges may apply for expedited shipping or tracking services, which will be communicated to you upon request. Our customer support team will guide you through the available options and help you find the most suitable solution for your needs.
While we strive to ensure the timely delivery of your items, please bear in mind that delivery times may vary depending on factors beyond our control, such as public holidays or unforeseen circumstances with the courier service.
We appreciate your understanding and patience should any unexpected delays occur during the shipping process. Rest assured that we are committed to providing you with the best possible service and will assist you in any way we can to make your shopping experience enjoyable.
If you have any further questions or concerns regarding shipping, please do not hesitate to reach out to our customer support team. They are always ready to assist you and address any queries you may have.